PRODUCTION LEAD TIME
All our products at The NP Studio, except those stated otherwise, are made-to-order and take between 1-4 weeks for production and shipping. This way we make sure that we remain true to our values of sustainability and don't create unnecessary waste and carbon footprint.
We are currently shipping to the following countries:
Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, USA.
TAX & SHIPPING
Tax (if applicable) and shipping are added at checkout.
In some circumstances, orders can be combined to save on shipping costs. To combine multiple orders, email us at asap after placing your order.
We ship all orders in recyclable and/or biodegradable packaging.
If for any reason you are unhappy with your product(s) you may return your item(s) for a shop credit within 14 days of receiving your package. Cash refunds are not offered at this time. To request a return, please email and we'll get back to you shortly.
Shop credit can be issued upon receiving the item and ensuring that it is unworn & in a resalable condition.
Shipping costs cannot be covered at this time.
Shop credit lasts for 2 years.
Please ensure returned garments are unworn and in good condition, or additional charges may apply.
If you would like to exchange an item, you will be able to place a new order for a replacement upon receiving your store credit, and your replacement will be produced within the regular 1-4 week production lead time.
We do our best to eliminate unnecessary waste, so please take extra care of your package, and send any item(s) back in their original packaging.
We want you to be happy with your purchase, so if you have any questions please do not hesitate to contact us at before placing an order.
Since each garment at The NP Studio is made-to-order, we are unable to accept cancellations for refunds. If for any reason, you want to cancel your order, email us at as soon as possible & we will issue a shop credit for you.
If you’d like to make a change to your order details (different size, number of items, design), we are happy to help as long as your order hasn’t been sent to production. Remember, it can take an additional 1-4 weeks to complete your updated order.
If you need to make a change to your shipping address, email us immediately at
The address can be changed as long as the package has not left the studio. Unfortunately, we are unable to reroute packages that have already been shipped.